Cafe Bassam

Tondalaya Dockery 2 months ago

This review is specifically for the 10+ star service I received from Raya. I’ve visited this place many times, well over 15 to 20 visits, and I’ve always loved the ambiance and the food. However, if I’m being completely honest, the customer service has usually been pretty average. Tonight was different. Raya was working at the front, and she was absolutely wonderful. She was warm, welcoming, genuinely kind, and made me feel like a valued customer from the moment I walked in. Her positive attitude and authentic personality completely changed my experience. After visiting this restaurant so many times, this is the first time I’ve truly experienced exceptional customer service. Employees seem to change frequently here, so I hope she’s still there the next time I visit. If she isn’t, I wish her nothing but continued success and all the best in her bright future. If I could leave 100 stars, I would leave every single one of them for Raya alone. She made my entire evening better.

siri gowtham 4 months ago

I first came here several years ago and remember not really liking the coffee back then. I decided to give it another shot today, and I’m honestly glad I did. The place looks a lot different now in a good way, it’s more updated and polished but they’ve still managed to keep the original vibe, which I appreciated. This time I actually really enjoyed my latte, and I thought it was pretty cool that they serve the coffee in wine glasses. I ordered at the counter, they brought the drink over to my table, and I paid at the counter before leaving, which made everything feel relaxed and easy. Overall, it ended up being a really nice spot to sit, read, and get some work done.

Quality Queen 4 months ago

I loved the vibe of this coffee shop! Located in Bankers Hill, its been there since 1991. They have beautiful antiques 😍 and a lovely fresh tea selection so you can make your own teas. I ordered an iced Vanilla Latte. It was good. Very milky not sure how much coffee was in it though. I have had better coffees at other locations. But they have wine, champagne and other alcohol selections so that looks like it would be worth trying. They had a nice wine collection as well. I did not try the food here either but the cakes looked good.

Andy Lopez 7 months ago

Beautiful space and great coffee, but this is not a student- or work-friendly café. Indoor seating is limited to 75 minutes, and most of the outlets are blocked or unusable, which makes it very difficult to study or work on a laptop. While the space looks like a place you could settle in and get work done, the actual setup and policies suggest otherwise. If you’re coming just for coffee and a short stay, it’s fine. If you’re a student or remote worker looking for a place to study, it’s probably not the right fit. I wish this was clearer upfront.

Rina 8 months ago

Cafe Bassam is a lovely spot tucked away in a quiet area of North Park, perfect if you’re looking for a calm and relaxing café. They have a great variety of tea selections as well as pastries to choose from. I ordered the lemon cake and Earl Grey tea, and both were excellent. The lemon cake was moist, flavorful, and not overly sweet, and the tea was fragrant and well brewed. It’s a nice place to slow down, enjoy a good drink, and have a quality dessert. I’d definitely come back to try more of their tea and pastries.